Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
We do not ship on weekends or public holidays.
Delivery Time
We ship worldwide with estimated delivery times as follows:
- United States: 7–15 business days
- Canada: 7–15 business days
- Europe: 7–15 business days
- Mexico & South America: 8–18 business days
- Other regions: 10–20 business days
Delivery times are estimates and may vary due to customs or local courier delays.
Shipping Fee
We offer free worldwide standard shipping on all orders.
No additional fees are charged at checkout.
Tracking
Once your order ships, you will receive a tracking number via email.
Tracking updates may take 2–5 business days to appear.
Track here:
https://www.track718.us/en
Customs & Duties
Import duties or taxes may apply depending on your country’s regulations.
These fees are not included in the order total and are the responsibility of the customer.
Address Information
Please ensure your shipping details are correct before placing your order.
We cannot modify shipping details once the order has been dispatched.
Support
If you have any questions about your order, contact us at:
support@xevionex.com
Response time: 24–48 business hours